With forge by Xura, rich communication features can be rapidly deployed on top of your website or mobile apps using our suite of APIs and SDKs. For a limited time, developers get a free production account for 90 days. In addition to voice, video, IP messaging and SMS fallback, we offer presence, group messaging and recording.
Presence-based routing helps define the agent/department/location, according to pre-configured preferences (presence, time of day).
WebRTC media is secured using best-of-breed DTLS-SRTP protocols. Messaging takes place using REST API's and Web Socket-based controls, using HTTPS (TLS)
scalable, cloud-based solution
Secured by the Amazon VPS (Virtual Private Cloud) environment, with Linux firewall rules, to ensure communication takes place as intended. We also offer private cloud deployments, based on customer requirements.
To add rich B2B and B2C communication capabilities to mobile and web apps, the forge SDK fits the bill. Companies can quickly deploy seamless services, such as presence-enabled click-to-video chat and group messaging.
Our SDK enables recording of voice, video, presence updates, and messaging. Recordings are stored in a flexible, secure way so that they can be used for auditing, training and archiving. Our API lets you control which parts (voice/video/presence updates/messaging) of your conversation(s) are recorded.
flexible suite of services, available à la carte