Healthcare, financial services and retail companies are seeking to connect with users in differentiated ways. With click-to-call and video-chat, a high quality, engaging experience is achieved with a touch of the button.

easy-to-implement features

With forge by Xura, rich communication features can be rapidly deployed on top of your website or mobile apps using our suite of APIs and SDKs. For a limited time, developers get a free production account for 90 days. In addition to voice, video, IP messaging and SMS fallback, we offer presence, group messaging and recording. 

high quality and efficient

Our APIs and SDKs allow for direct contact between browsers and mobile apps and enable pixel perfect video chat sessions over 4G, LTE or WiFi. During a voice or video call, contextual consumer data can be passed to agents, saving time. A faster response resolution saves companies money and increases customer satisfaction.

secure

Your 1 or 2-way communication is secured using best-of-breed DTLS-SRTP protocols. Communications data is protected in a cloud-based virtual private environment.

mobile SDK

To add rich B2B and B2C communication capabilities to mobile and web apps, the forge SDK fits the bill. Companies can quickly deploy seamless services, such as presence-enabled click-to-video chat and group messaging.

anonymous calling

Anonymous calling enables both parties to connect directly without the use of phone numbers, allowing for additional privacy.

audio session control

Our API’s allow calls within your network, anywhere in the world. We can terminate calls on fixed lines, mobile networks and open networks.

premium

Video chat can be positioned as a premium service for VIP customers, a sales-tool for high ticket items, or a support tool in lieu of a physical appointment.

flexible suite of services, available à la carte

Audio & Video Session Control | Presence | Instant Messaging | Document Sharing/ File transfer | SMS Messaging | Group Messaging | Recording and More... Our SDK supports a broad range of iPhone and Android devices as well as Javascript.

xura

Protect your customers better with heightened authentication. Check out our 2FA ibook to learn how