key benefits

Reduce reliance on legacy communications infrastructure

Improve patient support and tracking

Reduce the costs of communicating with out-patients

Seamless integration - Read more: Practice Management - Healthcare Byline - Jan 2015

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Healthcare is facing unprecedented challenges both in the US and Europe. Pressure is continually mounting to increase operational efficiency, reduce costs, provide more care in the home and deliver greater mobility.

forge by Xura provides an out of the box platform to launch these next-level engagement and communication experiences. Whether enabling text messaging, mobile chat, voice calls, or video chat sessions, Xura helps pave the way for increased efficiency and can reduce the overall cost of doctor-patient interactions. WebRTC’s voice and video capabilities enable everything from remote patient monitoring and support, to reduced outpatient visits, and the issuing of remote prescriptions. With Xura’s innovation-assured suite of API’s and SDK’s, telemedicine providers can assist patients living in remote or isolated communities and healthcare practitioners can more effectively share information and discuss patient support without the need to travel to different locations. 

Flexible Service Offerings

With Xura’s suite of API’s and SDK’s, telemedicine providers can assist patients living in remote or isolated communities and healthcare practitioners can more effectively share information and discuss patient support without the need to travel to different locations.

patient communications

Patients can click-to-call / click-to-text directly from a button embedded into their patient support web portal from home, without any requirement to download a third party app. Patients can use their web-browser on their smartphone, tablet or PC instead of a home phone when receiving out-patient care or from remote areas.

data transfer

Patient results/data can be discussed real-time between physicians in different locations via a video/voice call. The call could be actioned from the patient data screen, saving time and allowing for a quicker assessment and decision-making process.

enhanced physician communications

Patient information, including contact details, allergies and test results can securely be accessed by the physician via their smartphone, tablet or PC. The physician can also push browser based data to the patient or related third party so that both parties have immediate access to the same medical information.

reporting and cost savings

Using our secure web portal, healthcare companies, along with their partners and staff, can access key metrics and usage reports. Cost savings would also be realised through a reduction in outbound long distance landline calls and calls to mobile phones.

remote patient support

Patients no longer need to rely on home or mobile phones to communicate with their healthcare provider. Provider contact information could be stored within the patient support web portal and accessed immediately at the click of a button. Relevant patient information could also be transferred with the call, saving time and making the patient support process more effective for both the patient and physician.

deployment flexibility

forge by Xura provides enterprise customers with total freedom in choosing deployment options including CRM integration points, hosting set up and specific alarms and triggers to ensure operational excellence.

reporting + analytics

*1 Survey by Intel
*2 Nielsen’s Health and Wellness survey January 2014

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